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Question 1 of 10

Your client John Smith has a breach of contract claim against Glasgow Builders Limited (GBL). John considers GBL acted in breach of contract when installing poor quality wooden floors, window frames and doors into his new 6 bedroomed house on the outskirts of Newcastle. The new house was built 6 months ago.The claim is worth £40,000 (based upon the view of an independent expert) and is a complicated case. There are some less than clear cut evidential issues relating to a range of matters including the type of paint used, the suitability of the wooden frames, and the sealant within the glass frames. A claim has not yet been issued.GBL are a successful and long-standing business in Newcastle and are in a strong financial position. Their long-term solvency is not an issue.John is a wealthy individual and has undertaken appropriate remedial action to stop any deterioration of the situation pending the resolution of the dispute. His home remains fully habitable, and the situation is therefore not urgent.You consider there are strong prospects of success. You can assume that there is no relevant pre action protocol which applies to this scenario.Which is the best course of action for John Smith to take from the options below: